We typically ship all orders within 2-5 business days. You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking may not be available.
We ship all orders from our USA or Asia factory. Once shipped, we see delivery happen within the following timeframe:
These timeframes are typical, and sometimes local carrier issues may mean you item arrives slightly later than this.
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.
It's unusual for orders of 1-2 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.
By purchasing our product(s), you consent you will be responsible for the payment of such fees when the item(s) arrives in your country.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
See our Shipping Policy page if you have more questions, or please don't hesitate to contact us at support@shopzu.com.
Have a question? Email us on support@shopzu.com with any questions or concerns and we will get back to you within 24 hours! Please remember to also check your “spam”, “promotions” or “social” folders for our reply.
Due to the popularity of our offers, please expect a tracking number between 3-5 business days. Once your order ships out, delivery times are currently quoted by the carrier as taking between 12-18 business days to the US, Canada, UK and Australia. (Other Countries Shipping times)
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
We stand by our high-quality products and your satisfaction is guaranteed.
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Handling time 2-5 business days. Estimated delivery between 12-18 business days to most countries.
24/7 customer support via email for all your pre-sale and support enquiries.
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